Superior Customer Service

Advice and Answers prides itself on its customer service, follow up and attention to detail when it comes to your enquiry.

Other Testimonials

We found Charles Ellul of Advice & Answers to be very professional and most helpful in planning our affairs for retirement. Charles is particularly responsive and always willing to assist with advice.

David & Shirlee Mortimer
April 2013

‘I cannot thank Charles enough for his support, patience and determination in
finding a suitable Income Protection Provider to meet my needs. Charles would regularly call to give me an update and I was always kept in the loop. I would happily recommend Charles to any prospective clients.’

Van Vidotto, Mordialloc
March 2013

Thanks, Charles!! You’ve done a great job and I’ll defnitely refer you to anyone who needs a financial planner or a health check of their insurance policy.

Dancy He (Mt Waverley)
Oct 2012

"Charles is to be commended on the time and effort he took to understand our personal circumstances.  He accommodated our difficulty in attending his office and created a financial plan which meets our needs.  Thrilled and relieved by the result and most grateful to Charles".


July 2012

"Thanks Charlie for your service over the past 3 years. The consultation was relative to my needs and your information was helpful. I look forward to working with you again in the future". 

Chris Gomez, Aspendale Gardens

(April 2012)

To Whom It May Concern,

I would like to take this opportunity to highly recommend Advice and Answers Financial Services and in particular Charles Ellul to any prospective clients who wish to deal in financial negotiations. Charles was not only very professional in his approach but genuinely looks after our interests. To both my wife and I, Charles and his team have shown exemplary attention to detail. Their ability to work with an awkward set of circumstances have made us very comfortable in our decision making. We are very satisfied with our financial dealings and once again commend Charles for his guidance, expertise and friendly approach.

Alan and Joy Butcher
(Feb 2011)

Dear Charles

You have provided me with total peace of mind during a very emotional and difficult time of my life, THANKYOU so so much......
Sincere thank-you for your professionalism, assistance & ongoing support in obtaining a great outcome with my late husband’s insurance claim / portfolio & thank you for providing me "with total peace of mind".
I would highly recommend you to my family & friends with any financial concern and I will be in touch again shortly to discuss further financial planning., I am totally confident in seeking your professional advice in all my financial affairs.

Thank-you once again for giving me peace of mind during a very difficult time.

Kind regards
Chris Hatfield, Lower Plenty
(Sep 2009)


Dear Charles, Thank you for your assistance in setting up my assets so l can maximise my pension entitlements with Centrelink. I greatly have appreciated you handling my affairs with regards to superannuation & investments.
It was a relief that you took on the responsibility of informing Centrelink of our details – Thanks again for providing peace of mind and reducing our paperwork.
Bev Horton, Wheelers Hill
(May 2009)

Charles, thank you for your ongoing support in constructing  a protection & wealth creation plan that will cater for our family's needs.  Sofie and I have appreciated your personalised service in providing tailored options & solutions.  We enjoy working with you as you are open and transparent, have our interests in mind while at the same time being flexible and easy to get along with.

 We look forward to many years of service from you. 

s t e v e  i a t r o p o u l o s / information worker partner technology specialist / microsoft australia 

(Feb 2009)


Dear Charles

I have been meaning to email you to provide my wholehearted gratitude for the strong and sound advice that you have provided me over the past 3 years.  As you are aware, my portfolio was not properly constructed and with your patience and solid understanding of my circumstances you have provided me with confidence in relation to my financial affairs.  I now know that I can contact you at any time to seek advice on any issue related to my portfolio and that is most comforting.  I have already recommended many of my colleagues to seek counsel and advice from you and also know that they too have been very pleased with my referral. 

Thank - you again Charles for the professionalism and empathy you demonstrate in your role as Financial Advisor. 


Mark Robertson Principal

St. Paul's Anglican Grammar School

(Nov 2008)


Advice and Answers are a family run business with exceptional customer service, industry knowledge and clear informed financial information. I would highly recommend Advice and Answers to assist in any financial planning needs.

David James O'Neill

Group Information Systems Manager

PMP Limited - ASX 200

www.linkedin.com - Profile

(Sept 2007)